Q: When will I hear if I have been accepted into the program?

A: The process can take up to 7 days. If you don't hear from us within that timeline, please let us know!

Q: Do you accept new students during the school year?

A: Yes! OpenEd offers enrollment for the full-year beginning in August and mid-year beginning in January. We do not have a 1st-Semester-only option.

Q: What happens if I change my mind after I apply?

A: No problem—submitting an application doesn’t commit you to enrolling. If you decide OpenEd isn’t the right fit, just let us know so we can stop sending reminders about completing your paperwork.

Q: What if I decide to withdraw after the school year has begun?

A: If you've enrolled and later decide that OpenEd isn’t the right fit, please email us at [email protected]. Our friendly Parent Support team is here to help—sometimes a quick conversation can make all the difference, especially as families adjust to the learning curve of the program.

If you need to withdraw once the school year begins, please review our Withdrawal/Repayment Policy guidelines, as early withdrawal may require repayment.

Q: What is the Kindergarten age requirement?

A: Utah requires a student to be five years old on or before September 1 to enroll in a public school program.

Q: I have a high school student and need to choose a track—either "State-Certified Diploma" or "OpenEd Diploma." What’s the difference?
​A: Choose the State-Certified Diploma track if your student plans to earn a traditional high school diploma through their School of Enrollment. If your student is looking for a more flexible path that doesn’t require meeting state graduation requirements, select the OpenEd Diploma track. This was previously known as the non-diploma-seeking option. For more details, check out our high school-specific FAQ in Article 1.3.

Q: What counts as Proof of Utah Residency?

A: Please provide one of the following that includes your address and was issued in the past 60 days: utility bill, mortgage, or rental statement.

Q: What if we are living with someone else right now?

A: You can fill out the Living with Another Family Form for the residency requirement. The form needs to be notarized in two places: one spot for your information and the other for the homeowner's information. Please upload the notarized form and a utility bill in the homeowner's name that was issued in the past 60 days to your student’s Enrollment Packet.

Q: What if I don’t have my student’s birth certificate? What is an Affidavit of Birth?

A: A notarized Affidavit of Birth, combined with another proof of age document (listed on the affidavit), can be uploaded to the Enrollment Packet. That will work for 30 days, so be sure to order a certified copy now.

Q: Why does my young student need an email address?

A: Every student in the OpenEd program needs an individual, active email account. This is required for access to OpenEd Direct courses and many Homeroom Resources, which use unique student logins.

Please avoid using email addresses from previous schools, as these are often deactivated. For younger students, we recommend setting up a parent-managed email account. You can find step-by-step instructions in this 4-minute video.

Q: Why do we need to provide immunization records? Where can I get the Immunization Exemption Form?
​A: Students in the OpenEd program are full-time public school students and need to abide by state regulations for immunizations.

You can provide a copy of your child’s current immunization record and/or a Personal Exemption form.